Front Desk & Client Experience Specialist - NYC

Atrium; New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium is seeking a friendly Receptionist to manage front desk operations in its New York City office. The role emphasizes greeting clients, handling calls, coordinating meetings, and supporting day-to-day office operations in a fast-paced, creative marketing environment.

The ideal candidate will have at least 1 year in a receptionist or customer service role, strong communication skills, and proficiency with MS Office. Bachelor's degree required.

Qualifications

• At least 1 year of experience in a receptionist, front desk, administrative, or customer service role.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Professional, friendly, and approachable demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong interpersonal skills and client-service mindset.

Responsibilities

• Greet clients, visitors, vendors, and employees as the first point of contact.
• Answer and direct incoming calls with professionalism and accuracy.
• Coordinate appointments, meetings, and visitor schedules from the front desk inbox.
• Maintain a clean, organized, welcoming reception area and shared spaces.
• Assist with mail distribution, data entry, supply ordering, and document prep.
• Manage visitor check-ins, security badges, and meeting logistics.

Skills

Customer service

Front desk

Multitasking

Communication

Organizational skills

Professional demeanor

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Atrium is seeking a friendly Receptionist to manage front desk operations in its New York City office. The role emphasizes greeting clients, handling calls, coordinating meetings, and supporting day-to-day office operations in a fast-paced, creative marketing environment.

The ideal candidate will have at least 1 year in a receptionist or customer service role, strong communication skills, and proficiency with MS Office. Bachelor's degree required.