Client Experience Front Desk Coordinator

K2 Services; Madison (WI); Presencial; USD 28 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Resumo da oferta

The Receptionist at Opensity Solutions serves as the primary contact for employees, clients, visitors, and vendors in client environments, delivering a professional and welcoming experience through exceptional service and strong coordination.

Reporting to the Client Relations Supervisor, the role supports workplace organization, visitor logs, meeting scheduling, and general administrative tasks to ensure smooth operations and a positive client experience.

Qualificações

• Education: High school diploma or equivalent.
• Experience: Minimum of 2–5 years of receptionist, front desk, customer service, or administrative support experience, preferably within professional services or legal environments.
• Technical Skills: Proficiency in Microsoft Office Suite, scheduling systems, communication platforms, and general office technology required.

Responsabilidades

• Greet employees, clients, visitors, and vendors in a professional, friendly, and welcoming manner.
• Manage incoming phone calls efficiently by directing calls to appropriate personnel, taking accurate messages, and responding to inquiries professionally.
• Coordinate meeting schedules, visitor appointments, conference room reservations, and workplace calendars as needed.
• Assist with sorting, distributing, and tracking incoming mail, packages, deliveries, and correspondence.
• Maintain organized office records, files, and documentation systems to support efficient retrieval and administrative operations.

Conhecimentos

Customer service

Interpersonal communication

Written communication

Verbal communication

Organizational skills

Multitasking

Confidentiality

Problem solving

Microsoft Office Suite

Office technology

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office Suite

Scheduling systems

Office technology

Descrição da oferta de emprego

The Receptionist at Opensity Solutions serves as the primary contact for employees, clients, visitors, and vendors in client environments, delivering a professional and welcoming experience through exceptional service and strong coordination.

Reporting to the Client Relations Supervisor, the role supports workplace organization, visitor logs, meeting scheduling, and general administrative tasks to ensure smooth operations and a positive client experience.