Front Desk Client Experience Specialist

H&R Block, Inc.; Hutchinson (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Wichita, KS. This in-person role supports tax professionals and ongoing client engagement during tax season.

You will handle check-in, scheduling, document intake, and ensure a welcoming, professional office environment while maintaining confidentiality and accuracy in client interactions.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize throughout the day.
• Detail-oriented with organized approach.
• Proficient with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Communication

Multitasking

Attention to detail

Microsoft Office

Scheduling software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Wichita, KS. This in-person role supports tax professionals and ongoing client engagement during tax season.

You will handle check-in, scheduling, document intake, and ensure a welcoming, professional office environment while maintaining confidentiality and accuracy in client interactions.