Client Experience & Front Desk Specialist

H&R Block, Inc.; McPherson (KS); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and set a positive first impression in our Kansas office. You will manage client scheduling, assist with daily office tasks, and support tax professionals with a professional, welcoming environment.

In this in-person role, you’ll handle check-in, document intake, and basic office operations, while maintaining confidentiality and teamwork. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration skills.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs (Office, Teams).

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Keep the office organized and clean.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and set a positive first impression in our Kansas office. You will manage client scheduling, assist with daily office tasks, and support tax professionals with a professional, welcoming environment.

In this in-person role, you’ll handle check-in, document intake, and basic office operations, while maintaining confidentiality and teamwork. Evening and weekend availability during tax season is required.