Front Desk & Client Experience Specialist

Opensity Solutions; Hartford (CT); On-site; USD 34,440,000 - 38,573,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a Receptionist to be the first point of contact for employees, clients, visitors and vendors. This role focuses on delivering a professional, welcoming experience and supporting front desk operations with strong communication and coordination.

The position involves greeting guests, directing inquiries, managing schedules, handling mail and coordinating with departments to ensure smooth daily operations within Opensity Solutions client environments.

Qualifications

• Minimum 3–5 years receptionist or admin support experience.
• Proficiency in Microsoft Office and scheduling tools.
• Excellent customer service and professional communication.

Responsibilities

• Greet employees, clients, visitors and vendors professionally.
• Manage calls, take messages and direct inquiries accurately.
• Coordinate meeting schedules and calendar updates.
• Maintain orderly front desk and visitor logs.
• Support daily office operations and administrative tasks.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Confidentiality

Independent & team work

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Scheduling systems

Office technology

General office software

Job description

Opensity Solutions is seeking a Receptionist to be the first point of contact for employees, clients, visitors and vendors. This role focuses on delivering a professional, welcoming experience and supporting front desk operations with strong communication and coordination.

The position involves greeting guests, directing inquiries, managing schedules, handling mail and coordinating with departments to ensure smooth daily operations within Opensity Solutions client environments.