Front Desk & Client Experience Specialist

Opensity Solutions; Chicago (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

INDHP

Job summary

Opensity Solutions is seeking a Receptionist to serve as the primary point of contact for employees, clients, visitors, and vendors within client environments. You will deliver a professional, welcoming experience with strong customer service and front desk management.

Requirements include a high school diploma, 1–3 years of receptionist experience, and proficiency with Microsoft Office. Medical, dental, and vision benefits are provided along with a 401(k) plan and PTO.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum 1–3 years of receptionist/front desk or administrative support experience, preferably in professional services or legal environments.
• Excellent customer service and interpersonal communication skills with a client-first mindset.

Responsibilities

• Front desk management and greeting employees, clients, visitors, and vendors in a professional, welcoming manner.
• Manage incoming phone calls and direct to appropriate personnel; take accurate messages.
• Provide timely assistance to visitors and employees by directing them to the right departments or resources.
• Maintain a professional front desk environment reflecting Opensity Solutions’ service standards.
• Monitor visitor check-in procedures and log visitors as required.

Skills

Customer service

Communication

Organizational skills

Multitasking

Confidentiality

Problem solving

Teamwork

Adaptability

Professionalism

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Scheduling systems

Job description

Opensity Solutions is seeking a Receptionist to serve as the primary point of contact for employees, clients, visitors, and vendors within client environments. You will deliver a professional, welcoming experience with strong customer service and front desk management.

Requirements include a high school diploma, 1–3 years of receptionist experience, and proficiency with Microsoft Office. Medical, dental, and vision benefits are provided along with a 401(k) plan and PTO.