Front Desk & Client Concierge — Tax Season Office Impact

H&R Block, Inc.; Portland (OR); In loco; USD 21.000 - 30.000; Part-time

Descrizione del lavoro

H&R Block in Portland, OR is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll manage client check-in, scheduling, and support daily office operations alongside a team of tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or office leadership. You’ll need strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Client service mindset

Interpersonal communication

Multitasking

Attention to detail

Team collaboration

Office computer skills

Formazione

High School diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block in Portland, OR is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll manage client check-in, scheduling, and support daily office operations alongside a team of tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or office leadership. You’ll need strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax