Seasonal Client Service Pro: Tax Office Front Desk

H&R Block, Inc.; Woodbridge (VA); On-site; USD 18,000 - 37,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to provide a warm first impression for clients, manage scheduling, and support daily office operations in person.

The role offers the potential to grow into tax preparation or leadership opportunities through training and teamwork. Responsibilities include handling client flow, coordinating appointments, and collaborating with tax professionals to ensure smooth office functioning during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.

Responsibilities

• Serve as the welcoming first impression for clients.
• Manage client scheduling and support daily office operations.
• Work with a team of tax professionals and contribute to office activities.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Detail orientation

Basic computer skills

Evenings & weekends availability

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to provide a warm first impression for clients, manage scheduling, and support daily office operations in person.

The role offers the potential to grow into tax preparation or leadership opportunities through training and teamwork. Responsibilities include handling client flow, coordinating appointments, and collaborating with tax professionals to ensure smooth office functioning during tax season.