Front Desk & Client Concierge (Tax Season) – In-Office

H&R Block, Inc.; Lawrenceville (GA); On-site; USD 18,000 - 23,000; Part time

Job summary

H&R Block in Lawrenceville, GA is seeking a seasonal Client Service Professional / Receptionist. You will greet clients, manage scheduling, support office operations, and be the friendly face of the office.

This in-person role offers training, potential path into tax prep or office leadership, and requires evenings/weekends during tax season. You will collaborate with tax professionals to ensure a smooth daily operation.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team members.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and present a professional first impression.
• Answer calls, schedule appointments, and match clients with the appropriate tax professional.
• Manage client check-in and intake, including document handling.
• Maintain tidy office environment to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Lawrenceville, GA is seeking a seasonal Client Service Professional / Receptionist. You will greet clients, manage scheduling, support office operations, and be the friendly face of the office.

This in-person role offers training, potential path into tax prep or office leadership, and requires evenings/weekends during tax season. You will collaborate with tax professionals to ensure a smooth daily operation.