Front Desk Client Concierge – Tax Season

H&R Block, Inc.

Augusta (GA)

On-site

USD 17,000 - 25,000

Part time

3 days ago

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Job summary

H&R Block, Inc. in Augusta, GA is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. You will greet clients, manage check-in, schedule appointments, and coordinate with tax professionals in a friendly, professional setting.

This in-person role requires strong communication, multitasking, and attention to detail. Evening and weekend availability during tax season is preferred, with training provided and opportunities for growth in

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills.
Ability to multitask and manage competing priorities throughout the day.
Comfort using basic computer programs and digital tools.

Responsibilities

Greet clients warmly and create a welcoming first impression as the face of the office.
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality, discretion, and care.