Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Gainesville (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Georgia. You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience during tax season.

The position emphasizes confidentiality, organization, and teamwork, with opportunities for growth into tax preparation or office leadership, and requires availability evenings and weekends during peak season.

Qualifications

• Experience in fast-paced, client-centric settings.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with good organizational skills.
• Familiar with basic computer tools (MS Office, Teams).

Responsibilities

• Greet clients and manage first impression.
• Answer calls, schedule appointments, match clients to tax professionals.
• Handle check-in and intake, document scanning.
• Maintain clean, professional office environment.
• Collaborate with team to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Greet clients

Phone handling

Scheduling

Office operations

Confidentiality

Education

High school diploma/GED

Tools

MS Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person role in Georgia. You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience during tax season.

The position emphasizes confidentiality, organization, and teamwork, with opportunities for growth into tax preparation or office leadership, and requires availability evenings and weekends during peak season.