In-Person Front Desk & Client Concierge (Evenings/Weekends)

H&R Block, Inc.; Augusta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Augusta, GA is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will greet clients, answer calls, schedule appointments, manage check-in, and keep the office organized to support efficient tax-season visits.

This role offers training and growth toward tax preparation or office leadership. It is an in-person position requiring collaboration with tax professionals, discretion with sensitive information, and

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to ensure daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Team collaboration

Multitasking

Organizational skills

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Augusta, GA is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You will greet clients, answer calls, schedule appointments, manage check-in, and keep the office organized to support efficient tax-season visits.

This role offers training and growth toward tax preparation or office leadership. It is an in-person position requiring collaboration with tax professionals, discretion with sensitive information, and