In-Office Client Services Concierge for Tax Office

H&R Block, Inc.; North Augusta (SC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Seasonal position

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office in North Augusta, SC. You will manage daily check-in, scheduling, and front-desk operations to support a team of tax professionals.

In this in-person role, you will greet clients, answer calls, and route them to the right tax specialist while maintaining confidentiality and office organization. Availability to work evenings and weekends during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills, with a professional demeanor.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression at the reception.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Office software

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming face of the office in North Augusta, SC. You will manage daily check-in, scheduling, and front-desk operations to support a team of tax professionals.

In this in-person role, you will greet clients, answer calls, and route them to the right tax specialist while maintaining confidentiality and office organization. Availability to work evenings and weekends during tax season is required.