Front Desk & Client Care Specialist (Tax Season)

H&R Block, Inc.; Hamilton (MT); Sur place; USD 19 000 - 25 000; Temps partiel

Résumé du poste

H&R Block in Hamilton, MT is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers training and can be a stepping stone into tax preparation or office leadership, with flexibility to work evenings and weekends during tax season, while maintaining confidentiality and client service excellence.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Able to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Client-centric experience

Interpersonal communication

Multitasking

Attention to detail

Computer skills (MS Office, Teams, and

Availability evenings/weekends during税

Formation

High school diploma/GED or equivalent

Description du poste

H&R Block in Hamilton, MT is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers training and can be a stepping stone into tax preparation or office leadership, with flexibility to work evenings and weekends during tax season, while maintaining confidentiality and client service excellence.