Front Desk & Client Services Pro — Evenings/Weekends (Tax Office)

H&R Block, Inc.; Columbia Falls (MT); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Montana seeks a seasonal Client Service Professional / Receptionist. You'll be the welcoming first impression, greet clients, manage check-ins, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential information with discretion, and may advance into tax preparation or office leadership after training. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for collaboration and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with Microsoft Office, Teams, and scheduling tools.

Responsibilities

• Greet clients warmly and be the office face.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, scanning and organizing documents.
• Maintain clean, organized front desk and office area.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client-centric experience

Interpersonal skills

Multitasking

Attention to detail

Computer skills

Evenings & weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Montana seeks a seasonal Client Service Professional / Receptionist. You'll be the welcoming first impression, greet clients, manage check-ins, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential information with discretion, and may advance into tax preparation or office leadership after training. Evening and weekend availability during tax season is required.