Seasonal Front Desk & Client Care Specialist (Tax Office)

H&R Block, Inc.; Wrightstown (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers training and a path into tax preparation or office leadership, with opportunities to work evenings and weekends during tax season.

The position emphasizes a welcoming, discreet, and professional experience, collaborating with tax professionals to ensure accurate intake and quality client service.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in office tasks.
• Comfort with basic computer tools and digital scheduling.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the friendly face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain tidy office environment to support a professional client experience.
• Collaborate with tax pros and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers training and a path into tax preparation or office leadership, with opportunities to work evenings and weekends during tax season.

The position emphasizes a welcoming, discreet, and professional experience, collaborating with tax professionals to ensure accurate intake and quality client service.