Front Desk Care Coordinator & Patient Scheduler

University of Southern California; Las Vegas (NV); Vor Ort; USD 29.000 - 41.000; Vollzeit

Zusammenfassung

University of Southern California seeks a Scheduler to perform clerical and reception duties in the department/clinic. You will schedule appointments, register new patients, verify insurance, and answer phones while maintaining a courteous, professional front desk presence.

You will interact with physicians, nurses and staff to coordinate care and ensure accurate coding and patient flow. At USC, a first-rate customer service approach is expected in a busy health center setting.

Qualifikationen

• High school diploma or equivalent.
• Understanding of medical terminology.
• Ability to interview patients and interface with physicians, nurses and other professional staff.
• 1 year customer service experience in a medical environment preferred.

Aufgaben

• Greet and check in patients at the front desk.
• Schedule patient appointments and verify dates, times and providers.
• Answer phones and direct calls to appropriate departments.
• Register new patients and perform insurance verification as needed.
• Provide benefit plan and eligibility information to participants and providers.
• Maintain courteous reception and professional communication with patients and staff.

Kenntnisse

Medical terminology

Patient interviewing

Physician liaison

Ausbildung

High school diploma or equivalent

Jobbeschreibung

University of Southern California seeks a Scheduler to perform clerical and reception duties in the department/clinic. You will schedule appointments, register new patients, verify insurance, and answer phones while maintaining a courteous, professional front desk presence.

You will interact with physicians, nurses and staff to coordinate care and ensure accurate coding and patient flow. At USC, a first-rate customer service approach is expected in a busy health center setting.