Patient Experience Scheduler & Front Desk Coordinator

University of Southern California; Las Vegas (NV); Sur place; USD 29 000 - 41 000; Plein temps

Résumé du poste

University of Southern California seeks a Scheduler to perform clerical and patient-facing duties in the department/clinic. You will schedule appointments, register new patients, verify insurance, answer calls, and greet visitors, while maintaining excellent customer service aligned with USC policies.

The role requires high school or equivalent, knowledge of medical terminology, and ability to coordinate with physicians and staff. Hourly pay ranges from $21.00 to $29.77, with USC benefits.

Qualifications

• High school diploma or equivalent required.
• Basic understanding of medical terminology.
• Ability to interview patients and interface with physicians and staff.

Responsabilités

• Greet patients and act as front-line contact for the Health Center.
• Schedule appointments and verify patient information for accuracy.
• Register new patients and perform insurance verification as needed.
• Answer phones and direct calls to appropriate departments.
• Maintain electronic medical record tasks and patient communications.

Connaissances

Medical terminology

Interpersonal communication

Customer service

Formation

High school diploma or equivalent

Description du poste

University of Southern California seeks a Scheduler to perform clerical and patient-facing duties in the department/clinic. You will schedule appointments, register new patients, verify insurance, answer calls, and greet visitors, while maintaining excellent customer service aligned with USC policies.

The role requires high school or equivalent, knowledge of medical terminology, and ability to coordinate with physicians and staff. Hourly pay ranges from $21.00 to $29.77, with USC benefits.