Front Desk & Building Security Concierge

FirstService Residential; Surfside (FL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Paid holidays

Time off

Job summary

FirstService Residential in Surfside, FL is seeking a proactive Front Desk Associate to greet residents and manage guest check-ins. You will monitor electronic security systems, respond to emergencies, and maintain daily logs to ensure a safe, welcoming building environment.

This full-time role requires strong communication, customer service, and the ability to multitask. The schedule includes Friday–Sunday and Sunday–Monday shifts, with opportunities for professional growth and comprehensive

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Strong communication

Customer service

Telephone skills

Multitasking

Computer literacy

Multilingual

Education

High school diploma

College courses in business/hospitality

Job description

FirstService Residential in Surfside, FL is seeking a proactive Front Desk Associate to greet residents and manage guest check-ins. You will monitor electronic security systems, respond to emergencies, and maintain daily logs to ensure a safe, welcoming building environment.

This full-time role requires strong communication, customer service, and the ability to multitask. The schedule includes Friday–Sunday and Sunday–Monday shifts, with opportunities for professional growth and comprehensive