Overnight Front Desk & Security Concierge

FirstService Residential; Miami Beach (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

Medical, dental and vision plans

401(k) with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami Beach to greet residents and guests, manage access, and monitor security systems. The role emphasizes strong communication, multitasking, and adherence to emergency procedures.

You will maintain daily logs, respond to emergencies, and support the on-site property manager with various duties. The position is full-time, with benefits and scheduled shifts including evenings and weekends.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy: information systems knowledge preferred.
• Effective written and verbal communication skills.
• Multilingual ability desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergencies in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows up on complaints/issues.
• Maintains a safe and secure environment throughout the building.
• Follows safety procedures and maintains a safe work environment.
• May be assigned other duties by the on-site property manager.

Skills

Communication

Customer service

Multitasking

Bilingual desirable

Written and verbal

Education

High school diploma

College courses in business/hospitality

Tools

Information systems literacy

Job description

FirstService Residential is seeking a Front Desk Associate in Miami Beach to greet residents and guests, manage access, and monitor security systems. The role emphasizes strong communication, multitasking, and adherence to emergency procedures.

You will maintain daily logs, respond to emergencies, and support the on-site property manager with various duties. The position is full-time, with benefits and scheduled shifts including evenings and weekends.