Front Desk & Security Coordinator — Welcoming & Safe Access

FirstService Residential; Miami Beach (FL); On-site; USD 51,577,000 - 54,443,000; Full time

Benefits offered by this job

Full benefits including health, dental

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami Beach. The role entails working independently with strong communication and customer service skills. You will greet residents, check guests in/out, monitor security systems, and maintain logs.

This full-time non-exempt position offers comprehensive benefits, paid holidays, and a 401k with company match. The schedule includes evenings and weekends, with potential travel for training and events.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and stay detail oriented.
• Familiarity with emergency response and access control procedures.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Maintains a safe and secure environment throughout the building.
• May be assigned other duties by the on-site property manager.

Skills

Communication

Customer service

Interpersonal skills

Multitasking

Emergency response awareness

Understanding security procedures

Education

High school diploma or equivalency

College courses in business or hospitality

Job description

FirstService Residential is seeking a Front Desk Associate in Miami Beach. The role entails working independently with strong communication and customer service skills. You will greet residents, check guests in/out, monitor security systems, and maintain logs.

This full-time non-exempt position offers comprehensive benefits, paid holidays, and a 401k with company match. The schedule includes evenings and weekends, with potential travel for training and events.