Front Desk & Security Concierge

FirstService Residential; Miami Beach (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Security professional to ensure high levels of service for residents, guests, and service providers. The role includes greeting and registering guests, maintaining safety, and operating electronic security systems.

The individual reports to the Security Supervisor and supports a community within a Miami Beach property. The position requires a Florida security license and strong customer service.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Valid Florida Security License “D”
• Must possess strong customer service background.
• Two (2) to three (3) years of business experience in a similar position preferred.
• Command of information system hardware/software is required.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

High school diploma

Security License D (FL)

Customer service

2–3 years experience

Multilingual desirable

Education

College-level courses in business or hospitality

Job description

FirstService Residential is seeking a Security professional to ensure high levels of service for residents, guests, and service providers. The role includes greeting and registering guests, maintaining safety, and operating electronic security systems.

The individual reports to the Security Supervisor and supports a community within a Miami Beach property. The position requires a Florida security license and strong customer service.