Front Desk Associate (Part-Time)

Associa; Fuquay-Varina (NC); On-site; USD 19,000 - 28,000; Part time

Job summary

Associa Carolinas in Fuquay-Varina, NC is hiring a part-time Front Desk Associate to greet residents and visitors, answer inquiries, and support HOA operations. Work schedule includes Weekdays and occasional weekends with shifts from 5:30am-2pm or 2pm-10pm.

You will manage portal payments, assist events, and monitor pools for rule compliance. This role requires strong communication, teamwork, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Customer service oriented with strong communication.
• Ability to work in a fast paced environment and take initiative.

Responsibilities

• Greet homeowners, visitors, contractors, and vendors.
• Respond to inquiries in person, by phone, and by email.
• Manage email communications to homeowners about HOA rules, events, and updates.
• Assist homeowners navigating portals to pay fees, sign up for events, and enter work orders.
• Check-in guests and monitor pools to enforce HOA rules.
• Provide information, forms, and directions; organize files and documents.
• Handle other duties as requested.

Skills

Customer service

Team player

Excellent communication

Attention to detail

Fast-paced

Education

High school diploma or GED

Job description

Associa Carolinas, an Associa company, is hiring a part time Front Desk Associate.

Work Schedule:

Part-Time Weekdays and Occasional Weekends

• Weekdays - 5:30am-2pm or 2pm - 10pm

Daily responsibilities:

• Work at the Front Desk.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Research and respond to inquires in-person, by phone, and email.
• Manage email communications to homeowners, updating homeowners on HOA Rules and Regulations, community news and events, and maintenance projects.
• Assist homeowners in navigating online portals to pay monthly fees, sign up for events, and enter work order requests.
• Check-in guests as they enter the community.
• Provide information, forms, guidance, and directions.
• Set up file folders and file documents.
• Monitor pools to ensure HOA Rules and Regulations are followed.
• Other duties as requested.

Requirements

• High school diploma or GED equivalent required.
• Customer service oriented, collaborative team member, and excellent communications skills (written and spoken).
• Takes ownership and initiative withattention to details.
• Ability to work in a fast paced work environment.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

EEO is the Law