Community Specialist

Associa; Myrtle Beach (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

Associa's Waccamaw Management is hiring multiple Community Specialists for the corporate office in Pawley’s Island. The role focuses on supporting office activities, handling customer service, and performing general administrative duties with supervision.

Responsibilities include managing documents, updating databases, mailing tasks, and assisting managers with monthly board packages. Onsite, standard hours apply with occasional evenings/weekends; salary is hourly and aligned with the team’s

Qualifications

• High School Diploma or GED is required.
• 1+ years of office support, clerical, and/or administrative assistant experience.
• Excellent communication skills with proven conflict resolution experience.
• Service oriented, team driven.
• Strong attention to detail with ability to maintain confidentiality, organization and time management.
• Proficient in Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Update and file association documents for Community Managers and coordinate delivery of documents from storage.
• Update homeowner and association information in databases and shared files.
• Process and distribute mail for the office and associations.
• Handle print jobs, scanning and faxing as needed for office support.
• Prepare correspondence related to association business.
• Answer calls from homeowners, Board members and vendors and respond to requests.
• Review invoices for accuracy and prepare payable vouchers for manager approval.
• Prepare monthly board packages and in-house mailings for community managers.
• Provide coverage for concierge/reception as needed.
• Perform other duties as assigned.

Skills

Communication

Team oriented

Attention to detail

Time management

Leadership

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Waccamaw Management, an Associa company, is hiring multiple Community Specialists for the corporate office in Pawley's Island.

The Community Specialist supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Onsite work schedule:

• Monday - Thursday, 8am - 5pm
• Friday, 7:30am -2pm
• Occasional evenings and weekends

Essential Duties and Responsibilities:

• Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.
• Update homeowner and association information in the database and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning and faxing as general office support when needed.
• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors.
• Follow through on various requests.
• Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
• Prepares and assists community managers with monthly board packages and inhouse mailings.
• Relieves concierge/reception on an as needed basis.
• Other duties as assigned.

Hourly pay rate: $17.00.

Requirements

• High School Diploma or GED Required.
• 1+ years of office support, clerical, and / or administrative assistant experience.
• Excellent communication skills with a proven working experience with conflict resolution.
• Service driven, team oriented.
• Strong attention to detail, ability to maintain confidentiality, excellent organizational, time management and leadership skills.
• Well versed in Microsoft Office Products (Word, Excel, and Outlook).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.