Administrative Assistant (9am - 5pm, MWF)

Associa; Glen Burnie (MD); On-site; USD 27,552 - 30,307; Part time

Job summary

Associa’s subsidiary CMC is seeking a Part‑Time Administrative Assistant to support its HOA community in Glen Burnie, MD. Work schedule is Monday, Wednesday, Friday from 9am to 5pm, with duties including greeting residents, handling inquiries, issuing passes, and coordinating maintenance.

The role requires 2+ years of admin experience in related fields and strong communication and organizational skills. Pay rate is $20–$22 per hour, with a team‑oriented, customer‑service approach and proficiency

Qualifications

• 2+ years of administrative and clerical support experience in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
• Customer‑service driven and team oriented with a consultative approach when assisting others.
• Excellent written and oral communication skills and conflict‑resolution techniques.
• Effective project-management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Well versed in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Meet and greet homeowners, residents, and board members.
• Research and respond to inquiries in person, by phone, and by email.
• Activate and issue pool passes, parking passes, and key FOBS.
• Receive, sort, log, and distribute mail and packages.
• Data entry and update information in the database; record and track documents.
• Manage correspondence to homeowners including notices and updates.
• Coordinate maintenance vendors and contractors for work onsite.
• Other duties as requested.

Skills

Customer service

Communication

Multitasking

Data entry

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Associa has 11,000+ team members leading the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. For more information, visit www.associaonline.com.

Job Description

CMC, an Associa company, is hiring a Part‑Time Administrative Assistant to support its HOA community in Glen Burnie, MD.

Work schedule: MWF, 9am – 5pm.

Daily Responsibilities

• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors, and contractors.
• Research and respond to inquiries in‑person, by phone, and by email.
• Activate and issue pool passes, parking passes, and key FOBS.
• Receive, sort, log, and distribute mail and packages.
• Data entry and update information in the database; record and track documents and information.
• Manage all correspondence to homeowners, including HOA violation notices, updates on community news and events, updates on maintenance projects, reminders of HOA rules and regulations, and scheduling of monthly board meetings.
• Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Other duties as requested.

Pay rate: $20‑$22 per hour.

Requirements

• 2+ years of administrative and clerical support experience in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
• Customer‑service driven and team oriented with a consultative approach when assisting others.
• Excellent written and oral communication skills and conflict‑resolution techniques.
• Effective project‑management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Well versed in Microsoft Office Suite (Word, Excel, Outlook).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.