Part-Time Community Concierge & Admin (Durham)

Associa; Durham (NC); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Associa Carolinas is seeking a part-time Customer Service Associate to assist residents at the community's Activity Center in Durham, NC. The role includes welcoming residents and guests, handling inquiries, and supporting HOA operations.

The schedule includes some weekdays 10am-6pm with flexible coverage for Saturdays and holidays. Requires professionalism, basic MS Office skills, and 0–3 years of related experience.

Qualifications

• Proficient in Microsoft Office (Word, Excel, Outlook) and similar tools.
• Strong professional communication skills (phone, interpersonal, written, verbal).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and prioritization skills are essential.

Responsibilities

• Welcomes homeowners/guests/vendors/new customers to the community.
• Performs administrative/managerial tasks in support of the HOA's mission.
• Creates a positive experience for homeowners and guests by addressing needs and questions.

Skills

Professional communication

Self-motivated

Time management

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Associa Carolinas is seeking a part-time Customer Service Associate to assist residents at the community's Activity Center in Durham, NC. The role includes welcoming residents and guests, handling inquiries, and supporting HOA operations.

The schedule includes some weekdays 10am-6pm with flexible coverage for Saturdays and holidays. Requires professionalism, basic MS Office skills, and 0–3 years of related experience.