Front Desk Associate

safesplash-careers; Alexandria (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Employee discounts

Free swim lessons for your children

Free use of swim technology

We invest in you! Grow your career in

Grow your career in the industry

Job summary

SafeSplash Alexandria is seeking a Front Desk Associate to greet visitors, manage check-ins, and guide clients through services at the Kingstowne location.

You will maintain client accounts, handle payments, schedule classes, assist with retail merchandise, and help promote events, with some evenings and weekends required. We offer flexible scheduling, competitive pay, and employee discounts.

Qualifications

• Customer service experience in a front-desk role preferred.
• Able to manage multiple tasks with attention to detail.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Greet, welcome, and direct clients and visitors.
• Maintain client accounts and records; take payments; schedule classes/appointments.
• Assist clients with retail products; manage retail sales.
• Schedule, promote and participate in events; update client communications in lobby.

Skills

Customer service

Hospitality

Microsoft Office

Scheduling

Job description

Benefits:

• Flexible schedule
• Competitive salary
• Employee discounts

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Front Desk Associate at SafeSplash Alexandria (Kingstowne)!

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Preferred qualifications:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • CPR & First Aid Certified
  • Lifeguard Certified