Front Desk Agent — NYC Luxury Hotel Experience

Hotel Talent New York City; New York (NY); On-site; USD 29,000 - 34,000; Full time

Job summary

Hotel Talent New York City is seeking a Front Desk Agent to welcome guests, handle check-ins/check-outs, and manage transactions with a focus on hospitality in the heart of New York City. You will represent a luxury guest experience, requiring polished English communication and professional demeanor.

The role involves daily guest interaction, coordinating with the front office team, and maintaining accurate cash/credit card transactions while staying active on your feet in a fast-paced

Qualifications

• Excellent English communication skills.
• Comfortable with computer software and basic tech.
• Experience with cash and credit card transactions.

Responsibilities

• Greet guests in person and over the phone with warmth and professionalism.
• Manage check-ins and check-outs efficiently and accurately.
• Handle guest transactions and resolve issues with courtesy and composure.
• Maintain accuracy in cash handling and recordkeeping.

Skills

English communication

Cash handling

POS experience

Tools

POS software

Job description

Hotel Talent New York City is seeking a Front Desk Agent to welcome guests, handle check-ins/check-outs, and manage transactions with a focus on hospitality in the heart of New York City. You will represent a luxury guest experience, requiring polished English communication and professional demeanor.

The role involves daily guest interaction, coordinating with the front office team, and maintaining accurate cash/credit card transactions while staying active on your feet in a fast-paced