Luxury Front Desk Concierge

Highgate Hotels, LP; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Guest Services Agent to provide exceptional service at a luxury hotel in the heart of New York City. This role involves welcoming guests, managing check-ins and checkouts, and ensuring all inquiries are addressed promptly. Ideal candidates will possess strong communication and multitasking skills, with a passion for hospitality. Join a team that values attentive service and creates memorable experiences for guests in a historic and luxurious setting. If you thrive in a fast-paced environment and enjoy making guests feel at home, this opportunity is perfect for you.

Qualifications

• Experience in hospitality or related field preferred.
• Must effectively communicate with guests and staff.
• Ability to stand for long periods and lift light objects.

Responsibilities

• Greet and welcome guests at the Front Desk.
• Handle check-ins and checkouts efficiently.
• Answer inquiries about hotel services and amenities.

Skills

Customer Service

Communication Skills

Multitasking

Problem Solving

Education

High School Diploma

College Coursework in Related Field

Tools

Front Desk Computer System

PBX Console

Job description

An established industry player is seeking a Guest Services Agent to provide exceptional service at a luxury hotel in the heart of New York City. This role involves welcoming guests, managing check-ins and checkouts, and ensuring all inquiries are addressed promptly. Ideal candidates will possess strong communication and multitasking skills, with a passion for hospitality. Join a team that values attentive service and creates memorable experiences for guests in a historic and luxurious setting. If you thrive in a fast-paced environment and enjoy making guests feel at home, this opportunity is perfect for you.