Front Desk Agent / Night Auditor — Growth & Travel Perks

Hilton-Garden-Inn-Hotel

Vienna (VA)

On-site

USD 21,000 - 30,000

Full time

4 days ago
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Benefits offered by this job

401k
Health/Dental/Vision/Life/Voluntary
Management Development Program
TEAM and Travel Discounts
Vacation/Well/Holiday Pay
Career Advancement Opportunity
Referral Bonus Program

Job summary

Hilton Garden Inn Hotel in Vienna, VA is seeking a charismatic Front Desk Agent/Night Audit to welcome guests and manage their stays with warm hospitality. You will check guests in and out, distribute keys, answer inquiries, and help create memorable experiences during all shifts.

This full-time role offers clear advancement paths through our Management Development Program, strong team culture, travel discounts, and benefits including 401k and health plans.

Qualifications

  • Prior experience in a brand setting or luxury hotel.
  • Must be 18+ years of age.

Responsibilities

  • Welcome guests, manage their information, distribute keys, and assign rooms, and answer inquiries to ensure an excellent stay.
  • Audit, balance, post, and report on front desk, rooms, and all F&B outlets’ cash and credit operations; reset registers for accurate operations.

Skills

Microsoft Office
Hotel software knowledge
Guest service
Communication
Multitasking

Tools

OnQ
Opera
Fosse
Lightspeed
HotSOS
GXP
BOB
Kipsu
Slack

Job description

Hilton Garden Inn Hotel in Vienna, VA is seeking a charismatic Front Desk Agent/Night Audit to welcome guests and manage their stays with warm hospitality. You will check guests in and out, distribute keys, answer inquiries, and help create memorable experiences during all shifts.

This full-time role offers clear advancement paths through our Management Development Program, strong team culture, travel discounts, and benefits including 401k and health plans.

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