Guest Experience Front Desk Agent

Hilton Garden Inn Tysons Corner; Vienna (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Management Development Program

Career advancement opportunities

Travel discounts

Job summary

Hilton Garden Inn Tysons Corner is seeking a charismatic, outgoing Front Desk Agent to warmly welcome guests from arrival through checkout. You’ll set the tone for each stay, anticipate needs, and help create memorable experiences in a fast-paced environment.

This full-time role offers training and opportunities to advance, with a path from Front Desk to leadership positions through our Management Development Program (MDP).

Qualifications

• Previous front desk experience in hospitality preferred.
• Strong customer service mindset and professional communication.
• Comfort with hotel technology and guest data handling.

Responsibilities

• Welcome guests with warmth and professionalism at check‑in.
• Check guests in/out efficiently and manage reservations.
• Provide knowledgeable recommendations and assist guest needs.

Skills

Guest service mindset

Communication skills

Multitasking

Team collaboration

Tools

OnQ

Opera

Lightspeed

Kipsu

Slack

Job description

Hilton Garden Inn Tysons Corner is seeking a charismatic, outgoing Front Desk Agent to warmly welcome guests from arrival through checkout. You’ll set the tone for each stay, anticipate needs, and help create memorable experiences in a fast-paced environment.

This full-time role offers training and opportunities to advance, with a path from Front Desk to leadership positions through our Management Development Program (MDP).