Overnight Front Desk Auditor - Growth & Perks

Hilton Garden Inn, Ft. Washington, PA; Fort Washington (Montgomery County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on hotel rooms and

Opportunities for advancement within

Professional development opportunities

Positive and supportive work enviro

Job summary

Hilton Garden Inn, Ft. Washington, PA is seeking a reliable Night Auditor to oversee the front desk during the overnight shift and complete daily financial and operational tasks.

The role emphasizes courteous guest service, accuracy in reconciliations, and efficient handling of check-ins and check-outs. The ideal candidate possesses strong communication skills, the ability to multitask in a high-volume environment, and proficiency with reservation systems and Microsoft Office.

Qualifications

• Experience as night auditor or in customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle high-volume workload.
• Proficiency with computer systems and reservation software.
• Excellent attention to detail and problem-solving skills.
• Flexibility to work overnight shifts, including weekends and holidays.

Responsibilities

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Skills

Customer service

Multitasking

Communication

Computer systems

Attention to detail

Tools

Microsoft Office

Reservation systems

Job description

Hilton Garden Inn, Ft. Washington, PA is seeking a reliable Night Auditor to oversee the front desk during the overnight shift and complete daily financial and operational tasks.

The role emphasizes courteous guest service, accuracy in reconciliations, and efficient handling of check-ins and check-outs. The ideal candidate possesses strong communication skills, the ability to multitask in a high-volume environment, and proficiency with reservation systems and Microsoft Office.