Front Desk Agent — Guest Experience & Revenue (Flexible)

Auro Hotels Management; Coral Gables (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO

401k

Employee discount

Job summary

Courtyard by Marriott Coral Gables is seeking an experienced Front Desk Agent for their hotel. Compensation is based on experience and employees receive health, vision, dental, PTO, 401k, and an employee discount.

Responsibilities include greeting guests, managing check-ins/check-outs, and coordinating with hotel departments. The role requires open availability, including nights, holidays, and weekends, with at least 32 hours per week.

Qualifications

• High school diploma or equivalent preferred.
• Prior Marriott brand experience preferred.
• Must speak, read, and understand English.

Responsibilities

• Greet guests with a friendly, sincere welcome.
• Handle check-ins and check-outs efficiently and accurately.
• Maintain cash bank per guidelines and protect guest information.
• Coordinate with hotel departments and report concerns to management.
• Ensure safety protocols are followed and guest spaces are secure.
• Full-time hours available (at least 32 hours per week).
• Must be able to work flexible hours including nights, weekends, and holidays.

Skills

Guest service

Cash handling

Communication

Team coordination

Education

High school diploma

Job description

Courtyard by Marriott Coral Gables is seeking an experienced Front Desk Agent for their hotel. Compensation is based on experience and employees receive health, vision, dental, PTO, 401k, and an employee discount.

Responsibilities include greeting guests, managing check-ins/check-outs, and coordinating with hotel departments. The role requires open availability, including nights, holidays, and weekends, with at least 32 hours per week.