Front Desk Agent: Guest Experience & Growth (DailyPay)

White Lodging Services, Inc.; Bedford Park (IL); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

DailyPay

Shift swapping app

Travel discounts

401(k) match

Paid time off

Zusammenfassung

White Lodging Services, Inc. is seeking a Front Desk Agent to warmly welcome guests, register arrivals, and manage reservations for its premium-brand hotels across the market.

You will check guests in and out efficiently, respond to requests, follow cash handling procedures, and maintain lobby cleanliness while protecting guest information. Flexible scheduling, weekend/holiday availability, DailyPay, and travel discounts are offered.

Qualifikationen

• Excellent communication skills with guests and colleagues.
• Customer-first mindset with a friendly, professional demeanor.
• Ability to adapt to changing schedules and guest needs.
• Willingness to work weekends and holidays as required.

Aufgaben

• Greet and register hotel guests, manage reservations, and assist with check-in/check-out.
• Follow cash handling and accounting procedures; protect guest information.
• Maintain lobby cleanliness and knowledge of hotel services and locations.
• Resolve guest concerns promptly and professionally; support team as needed.

Kenntnisse

Strong communication

Customer service

Flexibility

Teamwork

Outgoing personality

Hospitality awareness

Jobbeschreibung

White Lodging Services, Inc. is seeking a Front Desk Agent to warmly welcome guests, register arrivals, and manage reservations for its premium-brand hotels across the market.

You will check guests in and out efficiently, respond to requests, follow cash handling procedures, and maintain lobby cleanliness while protecting guest information. Flexible scheduling, weekend/holiday availability, DailyPay, and travel discounts are offered.