Front Desk Agent - Free Tickets & Perks

Cedar Point; Fremont (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Free uniforms

Free admission to Cedar Point

Free tickets and discounts

20% discount on food and merchandise

Employee-only ride nights

Free meals/events

Job summary

Cedar Point in Ohio is seeking a Front Desk Agent to deliver exceptional guest service at Sawmill Creek. You will greet guests, assist with check-in/out, sell tickets and add-ons, and answer questions both in person and over the phone.

Responsibilities include maintaining guest information securely, using the Opera PMS, and coordinating with supervisors to uphold Cedar Fair standards. Perks include paid training, free uniforms, and free admission to Cedar Point and other properties.

Qualifications

• Charismatic and guest-focused attitude.
• Willingness to work a flexible schedule including days, nights, weekends and holidays.
• Strong customer service orientation and professionalism.

Responsibilities

• Greet guests and assist with check-in/check-out at the front desk.
• Sell Cedar Point tickets and add-ons; collect payments and answer questions in person or by phone.
• Maintain guest information securely and follow Cedar Fair standards and safety guidelines.
• Coordinate with Front Office Manager; communicate across shifts to ensure smooth operations.

Skills

Charismatic attitude

Flexible schedule

Guest service oriented

Tools

Opera PMS

Job description

Cedar Point in Ohio is seeking a Front Desk Agent to deliver exceptional guest service at Sawmill Creek. You will greet guests, assist with check-in/out, sell tickets and add-ons, and answer questions both in person and over the phone.

Responsibilities include maintaining guest information securely, using the Opera PMS, and coordinating with supervisors to uphold Cedar Fair standards. Perks include paid training, free uniforms, and free admission to Cedar Point and other properties.