Front Desk Agent

Remington Hospitality; El Paso (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading hospitality company in El Paso is hiring a Front Desk Agent. In this entry-level part-time role, you will greet guests, manage check-ins and check-outs, and handle financial transactions with accuracy. The ideal candidate will have strong communication skills and knowledge of hotel operations. This position offers an opportunity to grow within a vibrant workplace dedicated to customer satisfaction.

Responsibilities

• Greet and communicate cordially with guests during check-in and check-out.
• Know how and where to post all charges accurately and efficiently.
• Manage cash handling, receiving payments, and making change correctly.

Job description

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Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Industries

Hospitality

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