Front Desk Advocate-St Augustine

Empire Management Group, Inc.; Saint Augustine (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Empire Management Group, Inc. in Saint Augustine is seeking a friendly and organized receptionist to manage front desk operations. The ideal candidate will have proven experience in a similar administrative role, excellent organizational abilities, and be proficient with Microsoft Office Suite.

As the receptionist, you will greet visitors, manage phone calls and emails, and provide general administrative support. This is a vital role in ensuring smooth office operations and providing excellent customer service.

Qualifications

• Proven experience as a receptionist or in a similar administrative role.
• Strong attention to detail and accuracy in data entry and document management.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls and emails to the appropriate departments.
• Provide administrative support such as filing, faxing, and scanning documents.
• Manage and maintain office supplies inventory.

Skills

Proficient in using Microsoft Office Suite

Excellent organizational skills

Outstanding communication skills

Customer service-oriented mindset

Job description

Overview

Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls and emails to the appropriate departments
• Provide administrative support such as filing, faxing, and scanning documents
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

Qualifications

• Proven experience as a receptionist or in a similar administrative role
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and document management
• Outstanding communication skills, both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Customer service-oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.