Front Desk Advocate

Empire Management Group, Inc.; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A community management firm is seeking a Front Desk Advocate in the Town of Florida, NY. The role emphasizes providing excellent administrative support, greeting visitors, and handling communications. The ideal candidate should have solid experience in reception or administration, proficiency in Microsoft Office, and a customer-focused mindset. This position is entry level and full-time, suitable for those passionate about supporting clients in a vibrant team environment.

Qualifications

• Proven experience as a receptionist or in a similar administrative role.
• Excellent organizational skills with the ability to multitask and prioritize.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls and emails to appropriate departments.
• Provide administrative support such as filing, faxing, and scanning documents.

Skills

Receptionist experience

Microsoft Office Suite proficiency

Organizational skills

Attention to detail

Communication skills

Customer service orientation

Job description

Join to apply for the Front Desk Advocate role at Empire Management Group, Inc.

Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. With over 25 years of service in Florida, we are an exciting, vibrant team with a great reputation within the industry and its clients.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls and emails to the appropriate departments
• Provide administrative support such as filing, faxing, and scanning documents
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

Requirements

• Proven experience as a receptionist or in a similar administrative role
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and document management
• Outstanding communication skills, both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Customer service-oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Seniority level: Entry level

Employment type: Full-time

Job function: Legal

Industries: Business Consulting and Services

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