Front Desk Administrator - Clerical & Care Coordination

Blossomsrnc; Hot Springs, Northern (AR, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Blossomsrnc in Hot Springs, AR, seeks a Receptionist to manage the facility’s clerical operations and front desk duties. You will provide clerical support to the Administrator and other disciplines, answer phones, process documents, and oversee purchasing and accounts payable.

The role requires courteous interaction with residents and families, meticulous record-keeping, and strict adherence to applicable regulations and company policies.

Responsibilities

• Attends all mandatory in-services by the employee’s anniversary date
• Acts under the direction of the Administrator and as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non-judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning

Job description

Blossomsrnc in Hot Springs, AR, seeks a Receptionist to manage the facility’s clerical operations and front desk duties. You will provide clerical support to the Administrator and other disciplines, answer phones, process documents, and oversee purchasing and accounts payable.

The role requires courteous interaction with residents and families, meticulous record-keeping, and strict adherence to applicable regulations and company policies.