Front Desk Administrator

West Coast Trial Lawyers; Phoenix (AZ); On-site; USD 34,000 - 41,000; Full time

Job summary

West Coast Trial Lawyers is seeking a Front Desk Administrator to be the first contact for the firm. The role requires strong communication and customer service, and fluency in English and Spanish is preferred.

You will greet clients, answer calls, manage office operations, support attorneys and paralegals, coordinate meetings, and help create a welcoming, efficient office environment.

Qualifications

• 5+ years in admin/operations or front office roles, legal or professional services preferred.
• Excellent organization and ability to manage multiple priorities.
• Strong communication and client service skills; professional demeanor.
• Self-motivated and able to work independently in a startup office.
• Experience supporting attorneys or law firms is a plus.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Greet and assist clients, visitors, and vendors professionally.
• Answer and route calls, emails, and correspondence.
• Manage office operations: supplies, vendors, maintenance, scheduling.
• Support attorneys and paralegals with filing, calendaring, organizing documents.
• Coordinate meetings, conferences, and travel.
• Maintain a professional and welcoming office environment.
• Take initiative to improve processes and daily operations.

Skills

Strong communication

Organizational skills

Customer service

Bilingual English/Spanish

Independent work

Tools

Microsoft Office Suite

Job description

Description

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $2 billion recovered for clients, we handle complex, high-stakes cases against major corporations.

Job Type

Full-time

Description

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $2 billion recovered for clients, we handle complex, high-stakes cases against major corporations.

Position Overview

We're seeking a Front Desk Administrator. This role serves as the first point of contact for the firm and requires strong communication and customer service skills. The ideal candidate will have a professional and friendly demeanor and be comfortable interacting with clients in both English and Spanish.

Responsibilities

• Greet and assist clients, visitors, and vendors with professionalism and warmth
• Answer and route incoming calls, emails, and correspondence
• Manage office operations, including supplies, vendors, maintenance, and scheduling
• Support attorneys and paralegals with administrative needs (filing, calendaring, organizing documents, etc.)
• Coordinate meetings, conferences, and travel arrangements as needed
• Maintain a professional and welcoming office environment for staff and clients
• Take initiative to improve processes and ensure the office runs smoothly on a daily basis

Requirements

• 5+ years of experience in administrative, operations, or front office coordination roles (experience in legal or professional services preferred)
• Strong organizational skills with the ability to manage multiple priorities
• Exceptional communication and client service skills; polished and professional demeanor
• Self-motivated and comfortable working independently in a startup office environment
• Proficiency with Microsoft Office Suite and office management tools
• Bilingual (English/Spanish) preferred, but not required
• Experience supporting attorneys or law firms is a plus

Hourly Range: $25.00-$30.00

West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, sick leave, and paid holidays.

Salary Description

$25.00-$30.00