Law Firm Receptionist

West Coast Trial Lawyers; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

401(k) plan with employer contribution

Paid time off

Sick leave

Job summary

West Coast Trial Lawyers is seeking a Spanish-speaking Receptionist to be the first contact for the firm. The role requires a professional demeanor and comfort interacting with clients in English and Spanish.

The ideal candidate will be highly organized, dependable, and able to handle administrative tasks such as scheduling, record-keeping, and case-management updates. Health, dental, vision, HSA, 401(k), PTO and sick leave are offered.

Qualifications

• Bilingual in English and Spanish required.
• Strong customer service with client focus.
• Proficient with Microsoft Office (Outlook).
• Highly organized with attention to detail.

Responsibilities

• Answer and direct incoming calls professionally.
• Provide status updates to third parties as needed.
• Perform routine admin tasks (scanning, faxing, copying, mailing).
• Update records in the case management system.
• Manage case calendars.

Skills

Bilingual English/Spanish

Customer service

Phone etiquette

Organization

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

Description

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $1.7 billion recovered for clients, we handle complex, high-stakes cases against major corporations.

Job Type

Full-time

Position Overview

We're seeking a Spanish-Speaking Receptionist. This role serves as the first point of contact for the firm and requires strong communication and customer service skills. The ideal candidate will have a professional and friendly demeanor and be comfortable interacting with clients in both English and Spanish.

Responsibilities

• Answer, screen, and direct incoming calls in a professional and efficient manner.
• Provide clear and timely status updates to third parties as needed.
• Perform routine administrative tasks such as scanning, faxing, copying, and mailing documents.
• Update and maintain accurate records in the case management system.
• Manage case calendars

Requirements

• Must be bilingual in English and Spanish, with the ability to communicate clearly and effectively
• Strong customer service skills with a friendly, client-focused approach
• Proficient in Microsoft Office, including Outlook
• Highly organized with strong attention to detail
• Dependable and punctual with a strong sense of responsibilities
• Professional demeanor, including appropriate workplace etiquette and appearance

Hourly Range: $20.00 - $25.00, depending on experience

• West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, and sick leave

Salary Description

$20.00-$25.00 per hour, depending on experience