Law Firm Receptionist

WEST COAST TRIAL LAWYERS APLC; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Health Savings Account (HSA)

401(k) with employer contributions

Paid time off

Sick leave

Job summary

West Coast Trial Lawyers is seeking a Spanish-speaking Receptionist to be the first point of contact for the firm. The ideal candidate communicates fluently in English and Spanish and delivers professional, friendly client service.

You will answer calls, screen and direct them, update case management records, perform routine admin tasks, and manage case calendars. The position offers $20.00–$25.00 hourly, plus health, dental, vision, life insurance, an HSA, a 401(k) with employer contributions,

Qualifications

• Must be bilingual in English and Spanish with clear communication
• Strong customer service and client-focused approach
• Proficient in Microsoft Office, including Outlook
• Highly organized with strong attention to detail
• Dependable and punctual with a strong sense of responsibilities
• Professional demeanor and workplace etiquette

Responsibilities

• Answer, screen, and direct incoming calls in a professional and efficient manner.
• Provide clear and timely status updates to third parties as needed.
• Perform routine administrative tasks such as scanning, faxing, copying, and mailing documents.
• Update and maintain accurate records in the case management system.
• Manage case calendars

Skills

Bilingual (English/Spanish)

Customer service

Professional demeanor

Highly organized

Dependable and punctual

MS Office proficiency (Outlook)

Tools

Microsoft Office Outlook

Job description

Description

West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $1.7 billion recovered for clients, we handle complex, high-stakes cases against major corporations.

Position Overview

We're seeking a Spanish-Speaking Receptionist. This role serves as the first point of contact for the firm and requires strong communication and customer service skills. The ideal candidate will have a professional and friendly demeanor and be comfortable interacting with clients in both English and Spanish.

Responsibilities

• Answer, screen, and direct incoming calls in a professional and efficient manner.
• Provide clear and timely status updates to third parties as needed.
• Perform routine administrative tasks such as scanning, faxing, copying, and mailing documents.
• Update and maintain accurate records in the case management system.
• Manage case calendars

Requirements

• Must be bilingual in English and Spanish, with the ability to communicate clearly and effectively
• Strong customer service skills with a friendly, client-focused approach
• Proficient in Microsoft Office, including Outlook
• Highly organized with strong attention to detail
• Dependable and punctual with a strong sense of responsibilities
• Professional demeanor, including appropriate workplace etiquette and appearance

Hourly Range

$20.00 - $25.00, depending on experience

West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, and sick leave