Bilingual Front Desk Lead | Legal Admin & Office Ops

West Coast Trial Lawyers; Phoenix (AZ); On-site; USD 34,000 - 41,000; Full time

Job summary

West Coast Trial Lawyers is seeking a Front Desk Administrator to be the first contact for the firm. The role requires strong communication and customer service, and fluency in English and Spanish is preferred.

You will greet clients, answer calls, manage office operations, support attorneys and paralegals, coordinate meetings, and help create a welcoming, efficient office environment.

Qualifications

• 5+ years in admin/operations or front office roles, legal or professional services preferred.
• Excellent organization and ability to manage multiple priorities.
• Strong communication and client service skills; professional demeanor.
• Self-motivated and able to work independently in a startup office.
• Experience supporting attorneys or law firms is a plus.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Greet and assist clients, visitors, and vendors professionally.
• Answer and route calls, emails, and correspondence.
• Manage office operations: supplies, vendors, maintenance, scheduling.
• Support attorneys and paralegals with filing, calendaring, organizing documents.
• Coordinate meetings, conferences, and travel.
• Maintain a professional and welcoming office environment.
• Take initiative to improve processes and daily operations.

Skills

Strong communication

Organizational skills

Customer service

Bilingual English/Spanish

Independent work

Tools

Microsoft Office Suite

Job description

West Coast Trial Lawyers is seeking a Front Desk Administrator to be the first contact for the firm. The role requires strong communication and customer service, and fluency in English and Spanish is preferred.

You will greet clients, answer calls, manage office operations, support attorneys and paralegals, coordinate meetings, and help create a welcoming, efficient office environment.