Medical Front Desk & Administrative Pro

ADP, Inc.; Southfield (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

ADP, Inc. is seeking a courteous Receptionist/Administrative Assistant to support a healthcare facility. You will greet patients, coordinate check-ins, answer calls, and help schedule appointments using EHR systems.

You will maintain confidential records, assist staff with clerical duties, and manage supplies in a fast-paced environment while upholding HIPAA standards and professional patient care. This role requires strong organization, attention to detail, and the ability to multitask while

Qualifications

• High school diploma or equivalent.
• Experience as receptionist/administrative assistant in healthcare or customer service.
• Proficiency with Microsoft Office and familiarity with EHR systems.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet and welcome patients, visitors, and vendors, creating a positive first impression.
• Answer, screen, and forward calls with accurate information or direction.
• Schedule and manage patient appointments using EHR systems; maintain calendars.
• Maintain patient records with confidentiality and HIPAA compliance.
• Perform general clerical duties: data entry, filing, faxing, scanning, mail.
• Assist staff with preparation of documents, supplies, and meetings.
• Handle billing inquiries and assist with insurance verification as needed.
• Manage office inventory and order supplies.
• Coordinate communication between patients, providers, and external agencies.

Skills

Communication skills

Organization

Multitasking

HIPAA knowledge

EHR familiarity

Education

High school diploma or equivalent

Associates degree or healthcare/office certificate

Tools

Microsoft Office Suite

Electronic Health Record (EHR) systems

Job description

ADP, Inc. is seeking a courteous Receptionist/Administrative Assistant to support a healthcare facility. You will greet patients, coordinate check-ins, answer calls, and help schedule appointments using EHR systems.

You will maintain confidential records, assist staff with clerical duties, and manage supplies in a fast-paced environment while upholding HIPAA standards and professional patient care. This role requires strong organization, attention to detail, and the ability to multitask while