Front Desk & Administrative Support Specialist

State of Maine; Maine; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Health insurance

Retirement plan

Job summary

State of Maine, Department of Health and Human Services, is seeking an Office Associate II in Biddeford. This role supports reception, clerical and administrative tasks within the DHHS District Office, ensuring smooth operations and excellent service to visitors and staff.

The successful candidate will handle calls, greet visitors, manage mail, assist with room scheduling, and help maintain supplies. The position emphasizes independent judgment and customer-focused service, with benefits typical

Qualifications

• Experience applying modern office practices to perform varied tasks with independence.
• Ability to use independent decision-making per standard procedures.
• Experience with MS Word, Excel, Outlook, SharePoint and similar tools.
• Broad range of administrative duties.
• Face-to-face customer service experience.

Responsibilities

• Greet and screen visitors to determine needs and route to appropriate staff.
• Receive, route and document all calls and walk-in traffic.
• Troubleshoot equipment and provide technical assistance.
• Schedule conference rooms and interview spaces.
• Issue and track visitor badges.
• Process outgoing and incoming mail.
• Inventory and restock office supplies and equipment.
• Train staff covering reception area.

Skills

MS Word

Excel

Outlook

SharePoint

Customer service

Tools

Office equipment

Job description

State of Maine, Department of Health and Human Services, is seeking an Office Associate II in Biddeford. This role supports reception, clerical and administrative tasks within the DHHS District Office, ensuring smooth operations and excellent service to visitors and staff.

The successful candidate will handle calls, greet visitors, manage mail, assist with room scheduling, and help maintain supplies. The position emphasizes independent judgment and customer-focused service, with benefits typical