Front Desk Administrative Specialist I - Division HQ

NCDOT; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

NCDOT is hiring an Administrative Specialist I to serve at the Division Headquarters, Buncombe County. The role greets the public, handles calls, and supports a range of administrative duties with SAP, payroll, and purchasing tasks.

The position requires a high school diploma or GED and at least two years of related experience; proficiency in Microsoft Office is essential, with strong communication and organizational skills.

Qualifications

• High school diploma or GED and two years of related administrative experience, or an equivalent combination.
• Experience with SAP and Microsoft Office (Access, Word, Excel) preferred.
• Strong customer service skills with ability to resolve issues and communicate policies clearly.
• Experience in record-keeping, reports, and filing; attention to detail is essential.

Responsibilities

• Greet visitors and serve as front desk representative for the Division Headquarters.
• Answer a multi-line phone system, direct calls, and take messages.
• Perform office tasks: maintain records, prepare reports, file, type correspondence, and handle mail.
• Assist with payroll, inventory, purchase orders, purchasing card reconciliation, and accounts payable in SAP.
• Proficient with computer hardware/software including Windows, Excel, Access, PowerPoint, and SAP.

Skills

Customer service

Communication

Office administration

Record keeping

Payroll support

Education

High school diploma or GED

Two years admin experience

Tools

SAP

Microsoft Windows

Excel

Access

PowerPoint

Word

Job description

NCDOT is hiring an Administrative Specialist I to serve at the Division Headquarters, Buncombe County. The role greets the public, handles calls, and supports a range of administrative duties with SAP, payroll, and purchasing tasks.

The position requires a high school diploma or GED and at least two years of related experience; proficiency in Microsoft Office is essential, with strong communication and organizational skills.