Administrative Specialist I - Division 13 - Division Office

Department of Transportation; Asheville (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

Agency Dept of Transportation Division State Hwy Administrator - Div of Hwys in North Carolina is seeking an Administrative Specialist I to join the Division Headquarters team. You will greet the public, manage a multi-line phone system, handle mail, files and reports, and support payroll and purchasing activities in SAP.

The role requires strong communication, proficiency with Microsoft Office apps and the ability to adapt to changing priorities while providing reliable office support in a

Qualifications

• High school diploma or GED plus two years of related administrative experience or equivalent.
• Proficiency with Microsoft Office suite (Access, Word, Excel) and SAP.
• Strong organizational and record-keeping abilities.

Responsibilities

• Greet visitors and manage front desk operations for the Division Headquarters.
• Answer a multi-line phone system and direct calls accordingly.
• Maintain records, prepare reports, and handle mail and correspondence.
• Assist with payroll, purchasing, accounts payable via SAP, and general office duties.

Skills

Customer service

Policy interpretation

Record keeping

Office administration

Education

High school diploma or GED

Tools

SAP

Microsoft Excel

Microsoft Word

Microsoft Access

PowerPoint

Job description

Agency Dept of Transportation Division State Hwy Administrator - Div of Hwys

Job Classification Title: Administrative Specialist I (S)

Position Number: 60023211 Grade: NC08

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

This position is an Administrative Specialist I and serves as the front desk representative for the Division Headquarters and provides administrative support as assigned. This individual greets the public, visitors, DOT employees, vendors, and contractors, and must communicate professionally and adapt readily to frequent change. Responsibilities include answering a multi-line telephone system, directing calls to the appropriate person or unit, and taking messages. The position also performs a variety of office assistance tasks in support of administrative, program, and technical operations, including maintaining records, preparing reports, filing, typing correspondence, and handling incoming and outgoing mail. In addition, the position assists with payroll, inventory, purchase orders, purchasing card reconciliation, accounts payable, and other transactions processed through SAP, along with personnel-related and other general office duties. Strong communication skills are essential. Candidates must also be proficient with office equipment and related technology, including Microsoft Windows, Excel, Access, PowerPoint, and SAP. Management prefers applicants with the ability to legally operate a motor vehicle.

Knowledge Skills and Abilities/Management Preferences

Knowledge, Skills and Abilities / Competencies

Salary: NC08 - $39,244 - $68,679.00

Management prefers applicants with the following:

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel.
• Experience completing and/or maintaining records and reports.
• Experience interpreting and/or explaining policies, procedures, and laws.
• Experience in record keeping.

Minimum Education and Experience

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Benefits

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.