Administrative Specialist I - Division 13 - Division Office

State of North Carolina - Department of Transportation; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

The State of North Carolina - Department of Transportation is seeking an Administrative Specialist I (S) to serve as the front desk representative for the Division Headquarters. You will greet the public, answer a multi-line phone system, direct calls, and perform a range of office support tasks including records management, correspondence, and mail handling.

The role supports payroll, purchasing, accounts payable, SAP transactions, and other administrative duties.

Qualifications

• High school diploma or GED and two years of related administrative experience.
• Equivalent combination of education and experience acceptable.
• Experience with records and reports.
• Experience interpreting policies, procedures, and laws.

Responsibilities

• Answer a multi-line telephone system, direct calls, and take messages.
• Greet the public, visitors, DOT employees, vendors, and contractors; provide professional service.
• Maintain records, prepare reports, file, type correspondence, and handle incoming/outgoing mail.
• Assist with payroll, inventory, purchase orders, purchasing card reconciliation, accounts payable, and SAP transactions.

Skills

Customer service

Communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Access

Microsoft Word

Microsoft Excel

PowerPoint

SAP

Job description

AgencyDept of TransportationDivisionState Hwy Administrator - Div of HwysJob Classification TitleAdministrative Specialist I (S)Position Number60023211GradeNC08About UsIt’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.Description of WorkPlease note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.This position is an Administrative Specialist I and serves as the front desk representative for the Division Headquarters and provides administrative support as assigned. This individual greets the public, visitors, DOT employees, vendors, and contractors, and must communicate professionally and adapt readily to frequent change.Responsibilities include answering a multi-line telephone system, directing calls to the appropriate person or unit, and taking messages. The position also performs a variety of office assistance tasks in support of administrative, program, and technical operations, including maintaining records, preparing reports, filing, typing correspondence, and handling incoming and outgoing mail.In addition, the position assists with payroll, inventory, purchase orders, purchasing card reconciliation, accounts payable, and other transactions processed through SAP, along with personnel-related and other general office duties. Strong communication skills are essential. Candidates must also be proficient with office equipment and related technology, including Microsoft Windows, Excel, Access, PowerPoint, and SAP.Management prefers applicants with the ability to legally operate a motor vehicle.Knowledge Skills and Abilities/Management PreferencesKnowledge, Skills and Abilities / Competencies :Salary Grade and Salary Range: NC08 - $39,244 - $68,679.00Management prefers applicants with the following:Customer service experience, including resolving customer issues.Experience with Microsoft Office using programs such as Access, Word, and Excel.Experience completing and/or maintaining records and reports.Experience interpreting and/or explaining policies, procedures, and laws.Experience in record keeping.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Susan Carol BriggsEmail:[e-mail]