Front Desk & Admin Support Specialist

DePaul Community Resources; Roanoke (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

DePaul is seeking a Full-Time Office Assistant in the Roanoke, VA location to provide front office coverage and administrative support. The role requires professional judgment, confidentiality, and excellent customer service when interacting with staff and visitors.

The Office Assistant will manage multi-tasked clerical duties, handle calls and messages, assist with billing, maintain records, support meetings and events, and help keep office operations smooth across programs.

Qualifications

• High School Diploma or GED required with one year of office/clerical experience.
• Proficiency in Microsoft Outlook, SharePoint, Word, Excel, and PowerPoint; strong written and verbal communication.
• Ability to manage time, maintain organization, and handle confidential information with discretion.

Responsibilities

• Serve as receptionist, screen visitors, answer calls, relay messages, and liaise with vendors.
• Open mail, distribute mail, track office supplies, and provide general clerical support for programs and services.
• Assist with billing and finance support; monitor fleet and building maintenance tasks.
• Maintain electronic records; enter data into databases and support recordkeeping.
• Support local office events and meetings, including scheduling and logistics.

Skills

Office administration

Customer service

Microsoft Office

Communication

Data entry

Tools

Microsoft Word

Excel

PowerPoint

Outlook

SharePoint

Teams

Zoom

Webex

Google Meet

Job description

DePaul is seeking a Full-Time Office Assistant in the Roanoke, VA location to provide front office coverage and administrative support. The role requires professional judgment, confidentiality, and excellent customer service when interacting with staff and visitors.

The Office Assistant will manage multi-tasked clerical duties, handle calls and messages, assist with billing, maintain records, support meetings and events, and help keep office operations smooth across programs.