Front Desk Assistant

DePaul; Buffalo (NY); On-site; USD 28,929 - 29,342; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO & Paid Holidays

403B Employer Match

Employee Discount Programs

Free Parking

Staff Recognition Programs

Job summary

DePaul in Buffalo, NY is seeking a Front Desk Assistant to provide a warm welcome to all guests and assist with their needs. Responsibilities include handling incoming calls, scheduling appointments, and maintaining a positive environment for staff and residents.

Qualified candidates must hold a high school diploma and possess strong keyboard and Microsoft Office skills. This position offers a Monday to Friday schedule, along with benefits such as medical, dental, vision insurance, and generous PTO.

Qualifications

• Must have an ability to interact positively with staff, residents, and guests.
• Experience in a business office setting preferred.
• Must be at least 18 years of age.

Responsibilities

• Greet and welcome guests and residents in a caring and positive manner.
• Maintain a neat and welcoming environment within the reception area.
• Attend staff meetings and trainings as required.

Skills

Keyboard skills

Microsoft Office skills

Communication skills

Education

High School diploma

Job description

Overview

The DePaul Riverside Apartments are now hiring a Font Desk Assistant! The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. Keyboard skills and a knowledge of general office procedures required. Must have an ability to interact in a positive manner with staff, residents and guests. Pay range for this position is $21-$21.30/hour.

Responsibilities

• Respects and maintains Residents’ rights and confidentiality.
• Greet and welcome guests, residents, families, and service providers in a prompt, caring and positive manner.
• Perform required screening of all individuals for safe entry into the facility.
• Ability to communicate effectively with persons speaking English and respond to requests promptly and cheerfully.
• Receive all incoming calls and route them appropriately. Document accurate messages for staff whenever they are unavailable to take calls.
• Assist in scheduling appointments and tours. Provide tours of the building to families and potential residents as needed or requested by supervisor.
• Assist tenants, vendors, staff, and visitors as needed by connecting with appropriate persons or items they are on site for.
• Knowledgeable of site specifics to provide appropriate answers if staff are unavailable.
• Assist with common space activities, events and set up as needed.
• Maintain a neat and welcoming environment within the reception area.
• Receive applications via walk-ins and route them appropriately.
• Walk around site for rounds to ensure doors are closed and lights are off in unused rooms, and common areas are clean & organized.
• Assist in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants.
• Driving or transporting Residents or Tenants as needed/requested.
• Attend staff meetings, in-services, and trainings as requested or required.
• Perform any other duties necessary for the effective and efficient operation of the community.

Qualifications

Education: High School diploma with training in a business office setting preferred. Notary Public preferred.

Other: Must be at least Eighteen (18) years of age.

Experience: Microsoft Office skills and a knowledge of general office procedures required. Ability to interact in apositive manner with staff, residents, and guests.

Work Environment

This position is Monday-Friday on the day shift.

Benefits

This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match, Employee Discount Programs, Free Parking and Staff Recognition Programs.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.